Shipping and Delivery
What you receive, and when
NPPA doesn’t ship anything by post. Your membership and event registrations are delivered online, by email and on My NPPA, at no extra cost, wherever you live.
Last updated 25 October 2026
Nothing to shipNo physical goods, so no shipping charges or delivery addresses are needed.
Within 3 working daysYour membership is confirmed by email, with your membership number.
Available worldwideEverything is delivered online, in India and abroad.
1 Membership: what happens after you pay
| When | What you receive |
|---|
| As soon as you pay | Razorpay emails you a payment confirmation with your payment ID (it begins with “pay_”). |
| Within 3 working days | We email you to confirm your membership, with your NPPA membership number and your membership certificate. |
| From then on, on My NPPA | Your payment receipts, your membership card and your membership certificate (to download, print or add to LinkedIn), and the members-only resources. |
| Before it expires | We email you a reminder to renew. Renewing adds one year, and your membership number stays the same. |
2 Conferences and events
- After you register and pay, you receive a confirmation by email.
- For online events, the joining link and programme are emailed to you before the event.
- Certificates of participation or presentation, where offered, are sent by email after the event.
3 Didn’t receive something?
- Check your spam or promotions folder, and add admin@nppassociation.org to your contacts.
- Sign in to My NPPA: your receipts, membership card and certificate are always there once your membership is confirmed.
- If your email address has changed, add a backup email or update your login email under My NPPA → Login & email settings.
- If you paid more than 3 working days ago and haven’t heard from us, email us with your name and Razorpay payment ID.
Payments made by mistake or charged twice are refunded. See Cancellation and Refunds.
