Contact NPPA

Questions about membership, payments, the conference or our research? Write to us and we usually reply within 2 working days.

Quick answers first: receipts, login codes, renewing, certificates and stopping emails.

Send us a message

We reply from [email protected]. Please check your spam folder if you do not see it.

Common questions

I paid. When does my membership start?

Straight away. You get a welcome email with your membership number and certificate, and you choose your password on the page you see after paying. If the email does not arrive, check your spam folder.

Where is my receipt?

Log in and open My NPPA: every payment is listed under Payment receipts with a PDF to download. For older payments not listed there, write to us with the date and amount.

I do not get the login code.

The code goes to your login email. Check spam and Promotions, wait a minute and use "Email me a new code". If your address has changed, use Forgot your password, or write to us from your new address.

How do I renew?

Open My NPPA and choose Renew. Renewing early never shortens your membership: the new year starts when the current one ends. You can also pay for more than one year at a time.

How do I get my certificate or add it to LinkedIn?

On My NPPA, under Membership certificate: view or download it, download the badge image, or add it to your LinkedIn profile in one click.

Can I change from Student to Professional?

Yes. Open Upgrade on My NPPA: you pay the Professional fee minus the unused days of your Student membership.

How do I stop emails?

In your Privacy Centre, choose which emails you would like: the Research Bulletin, events, NPPA news and offers, or stop them all. Emails about your own membership still reach you.